Contact UK Play Scout
Want to ask about one of our casino comparisons, flag information that may need updating, or share feedback about the website? You can contact the UK Play Scout team using the details or form provided on this page.
What you can contact us about
We welcome messages about factual corrections, technical problems, accessibility issues, commercial enquiries and general feedback on our guides and comparison pages.
If your question concerns an account, payment, withdrawal, verification check, bonus decision or other service supplied by a gambling operator, please contact that operator directly. UK Play Scout is a comparison publisher and cannot access or manage customer accounts held by third-party casinos or sportsbooks.
Before sending a message
Please include enough detail for us to understand the page or issue you are referring to. If you are reporting outdated information, adding the page title and the specific statement in question helps us review it more efficiently.
Do not send passwords, payment-card details or other credentials. We do not need this information to investigate website feedback.
UKPLAYSCOUT.COM IS A COMPLETELY INDEPENDENT WEBSITE THAT OFFERS NEWS, OPINIONS AND INSIGHT RELATING TO ONLINE CASINOS. THEREFORE, ALL OPINIONS PRESENTED HERE ARE OUR OWN AND NOT THOSE OF THE COMPANIES MENTIONED ON THIS WEBSITE. ANYWHERE WE PRESENT A FACT, WE ARE ABLE TO CORROBORATE IT. THE BRANDS FEATURED HERE ALL PRESENT THEIR OWN TERMS AND CONDITIONS OR THEIR RESPECTIVE WEBSITES AND USERS SHOULD ALWAYS MAKE SURE TO READ THEM BEFORE PLAYING. ALL TERMS AND CONDITIONS PERTAINING TO SPECIFIC ADVICE ON THIS WEBSITE CAN BE FOUND BELOW AND ON THE BRAND’S OWN WEBSITE. IN ORDER TO RATE EACH CASINO, WE USE INFORMATION FROM VARIOUS SOURCES INCLUDING USER COMMENTS AND THIRD-PARTY REVIEWS. OCCASIONALLY, WE ALSO TAKE INTO ACCOUNT OUR OWN ALGORITHMS AS WELL AS THOSE OF THIRD-PARTY AGENCIES.
IN ORDER TO KEEP THIS INFORMATION COMPLETELY FREE FOR OUR USERS, WE MAY TAKE PAYMENT FROM SOME OF THE COMPANIES LISTED HERE. WE STRIVE TO ENSURE THAT ALL INFORMATION HERE IS FACTUAL AT TIME OF WRITING, WE HEREBY DISAVOW ALL GUARANTEES FEATURED HERE. THIS INCLUDES CLAIMS AS REGARDS RELEVANCE, APPLICATION AND ANY MARKETING MATERIALS. UKPLAYSCOUT.COM IS AN “AS-IS” SITE, MEANING ANY USE OF THE SITE OR INFORMATION PROVIDED ON IT IS STRICTLY AT THE USER’S OWN RISK.
